Help center
Frequently asked questions
Clear answers about privacy, coins, virtual readers, notifications and account control.
No. Palmeen offers symbolic reflection and entertainment-oriented guidance. It does not guarantee future outcomes.
Your account data, saved readings, notes and uploaded reading images are treated as private data and are not public profiles.
Coins are used for eligible readings and follow-up actions. The wallet shows the exact cost before a paid action.
When rewarded ads are available, the app shows the reward before playback and grants it only after verified completion. Limits protect users and advertisers.
Palmeen readers are clearly presented as virtual AI-supported personas. They are not human psychics or licensed professionals.
Yes. Notifications are optional and the app remains usable when permission is declined.
Open Profile, then Security & privacy, and choose Delete account. You can also contact support from your registered email.
Palmeen supports English, Turkish, Russian, German, Spanish, French, Portuguese, Brazilian Portuguese, Arabic, Hindi and Indonesian.
Still need help?
Send a private support request and include a reading UUID when relevant.